Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

"I recently had the unfortunate experience of having to make the difficult decision to put my beloved dog down due to his illness. The team at Haines Road Animal Hospital, particularly Dr. Mosher and Dr. Bode, were absolutely amazing throughout this entire process.From the moment we started visiting this clinic years ago, the staff has always been patient, compassionate, and genuinely caring. Dr. Vicente, who is now retired, always provided exceptional care for our dog. The rest of the staff at Haines Road Animal Hospital have continued to uphold this high standard of care, and we are forever grateful for their dedication to our pet's health and well-being.During our dog's end-of-life care, the doctors were incredibly supportive and understanding. They guided us through the process, providing all the necessary information and making sure we were comfortable with our decision. Despite the emotional difficulty, they treated both us and our dog with utmost respect and kindness.What truly touched our hearts was the personal card that was sent to us after our dog passed away. It may seem like a small gesture, but it meant the world to us. In an age where personal touch is often overlooked, the doctors at Haines Road Animal Hospital went above and beyond to show their compassion and sympathy.I cannot express enough gratitude for the exceptional care that our dog received and the compassion shown to us during this difficult time. I wholeheartedly recommend Haines Road Animal Hospital, Dr. Mosher, Dr. Bode, and their remarkable team to anyone in need of trustworthy and compassionate veterinary care. When our hearts are ready for a new pet, we will definitely be returning to Haines Road Animal Hospital.Thank you, Haines Road Animal Hospital, for taking care of our beloved dog and for your unwavering compassion during this challenging journey."

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