Administration

Heather H.

Administrative Assistant Fear Free Certified Heather works alongside our Hospital Administrator, analyzing reports and aiding in developing our hospital protocols among other responsibilities. She is particularly skilled at improving hospital efficiency by creating strategies that will advance patient care and streamline the workflow. Despite working behind the scenes, Heather still gets to enjoy puppy and…

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Heather Z.

Medical Record Reviewer Heather jumped right into her role as a Medical Record Reviewer and quickly became integral to our administrative team. Her attention to detail is a huge asset to her work here, as she ensures the accuracy of every patient record and our commitment to AAHA protocols. Heather enjoys the opportunity to learn…

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Tom

Medical Record Reviewer Tom has been working behind the scenes since he joined our team as a Medical Record Reviewer in 2015. He ensures our patient files are accurate and meet all required AAHA protocols and hospital policies by meticulously reviewing every document that comes across his desk. Tom strives to ensure a precise record…

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Lauren

Operations Manager / Pharmacy Assistant Fear Free Certified Lauren has been a part of the Haines Road staff for many years, starting in the kennel when she was 13. She enjoyed her time spent with the animals in our care so much that she volunteered with us whenever she had time, usually walking the boarders…

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Erin

Hospital Administrator CVT, BAS, CVPM, Fear Free Certified She has worked in the veterinary field since 1999, her first position as a receptionist.  She came to Haines Road Animal Hospital in 2001.  In 2006, she received an Associate in Arts Degree in General Studies and an Associate’s in Science Degree in Veterinary Technology from St. Petersburg…

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