XWE ARE OPEN!Haines Road Animal Hospital is here for you when you need us most! Read about what measures we are taking in our practicehere.
Hours of Operation:
Mon - Fri: 8AM - 12PM, 1PM - 6PM, Sat: 8AM - 12PM, Sun: CLOSED
Dropoff Hours:
Mon - Fri: 7AM - 8AM

Client Service Representatives

Shelly, CSR

Shelly, Fear Free Certified

Client Service Representative

Having spent many years helping her mom manage a Labrador kennel, Shelly finally joined Haines Road Animal Hospital in 2008. Since then, she has dedicated herself to building strong client relationships as a Client Service Representative. Shelly has a deep compassion for both animals and their owners - she truly enjoys supporting their needs in any way she can.

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Victoria, CSR

Victoria, Fear Free Certified

Client Service Representative

As a lifelong animal advocate and a true friend to animals, Victoria was determined to begin a career in veterinary care. She made the transition from early childhood education to Client Service Representative, joining the Haines Road Animal Hospital team in 2018. Victoria loves her job, and it shows!

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Caroline, CSR

Caroline, Fear Free Certified

Client Service Representative

Caroline has always had connection with animals – big or small, furry or scaly, she has never met a baby or injured animal she didn’t need to save. She left the hospitality industry after almost 15 years, and we gladly welcomed Caroline’s commitment to animal care when she joined our Client Service Representative team in 2017.

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Teddy, Greeter



Teddy is one of the first faces people see upon their arrival, so he works hard to make sure both clients and patients feel welcomed. As our helpful client greeter, Teddy checks in appointments curbside and makes sure our staff knows that their patient is here and ready.

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